When a new technology arrives, the temptation is to begin with the tool. In practice, stronger work begins somewhere smaller and more precise: with the moment a person has to make a decision, understand a thing, or move work forward.
Start with the friction.
Look for the repeated action that carries more effort than it should. Then map the inputs, the reliability required, the person who owns the outcome, and the feedback that would make the system improve.
Useful systems make good judgment easier. They do not obscure it.
The result is usually a more focused product. It has fewer decorative features, clearer evaluation criteria, and a much better chance of being adopted when it is real.
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